Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Greet people and direct them to contacts or service areas
Type and proofread correspondence, forms and other documents
Conduct research
Perform data entry
Provide customer service
Consult with clients after sale to provide ongoing support
Computer and technology knowledge
MS Outlook
MS PowerPoint
MS Word
SharePoint
Social Media
Google Drive
Electronic mail
Area of specialization
Charts, tables, graphs and diagrams
Residential real estate
Work conditions and physical capabilities
Work under pressure
Tight deadlines
Attention to detail
Work with minimal supervision
Personal suitability
Ability to multitask
Excellent oral communication
Excellent written communication
Flexibility
Organized
Team player
Accurate
Client focus
Reliability
Time management
Quick learner
Screening questions
Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
Do you have experience working in this field?
Do you have the equipment you need to work from home (like internet and a workspace)?
Do you meet the language requirements listed in the job posting?
Experience
2 years to less than 3 years
Employment terms options
Day
Other benefits
Free parking available
Support for newcomers and refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for mature workers
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
