Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years
Tasks
Manage staff and assign duties
Determine merchandise and services to be sold
Develop and implement marketing strategies
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Plan, organize, direct, control and evaluate daily operations
Support for newcomers and refugees
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Does not require Canadian work experience
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
Support for mature workers
Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
Supports for visible minorities
Offers mentorship programs that pair members of visible minorities with experienced employees
