Tasks

Analyze and provide advice on the managerial methods and organization of an establishment
Develop quality management and quality assurance standards
Conduct research to determine efficiency and effectiveness of managerial policies and programs
Propose improvements to methods, systems and procedures
Plan the re-organization of operations
Supervise staff
Provide customer service
Train staff
Oversee development of communication strategies
Plan and control budget and expenditures
Direct and advise staff in the development and implementation of service quality assessment strategies

Work conditions and physical capabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Provides awareness training to employees to create a welcoming work environment for youth
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week