Education

Tasks

Develop communication strategies
Evaluate communication strategies and programs
Implement communication strategies and programs
Produce informational materials to increase awareness of services available
Train staff
Answer written and oral inquiries
Assist in the preparation of brochures, reports, newsletters and other material
Gather, research and prepare communications material
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Sell merchandise
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support

Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?