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Full Time
Permanent

customer service assistant

Spark & Co
Posted 1 week ago

NOC: 64409
Location: Boisbriand, QC, J7H1S6
Salary: $28.00 to $30.00 hourly (to be negotiated)

Job Description

Durée de l'emploi: Permanent
Langue de travail: Bilingue
Heures de travail: 40 hours per week
Education:
Expérience:

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

Answer inquiries and provide information to customers
Perform general office duties
Provide clients with information
Prepare tenders and quotations
Prepare and maintain purchasing files, reports and records
Develop and maintain computer databases
Answer telephone and relay telephone calls and messages
Ship orders
Document and prepare invoices and work orders
Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates

Computer and technology knowledge

Internet
MS Excel
MS Outlook
MS Windows
MS Word
SAP (FI/CO / HR / MM / OT SD)
MS Office
Electronic mail

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Tight deadlines

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner

Screening questions

Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

3 years to less than 5 years

Financial benefits

Bonus

Other benefits

Deferred Profit Sharing Plan (DPSP)
Free parking available
Learning/training paid by employer
On-site recreation and activities
Paid time off (volunteering or personal days)
Team building opportunities
Parking available

Job Details

Work arrangement: Not specified
Work hours: 40 hours per week
Salary range: $28.00 to $30.00 hourly (to be negotiated)
Postal code: J7H1S6

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