Tasks

Promote conference and meeting services or special events
Develop marketing and communication plans
Develop media strategies and public relations activities
Determine requirements for hospitality services, signage, multi-media equipment, printing and other technical services, and arrange for and manage contracts for these services
Co-ordinate and monitor conference and meeting activities and attend to related details
Co-ordinate set-ups, staging, seating, parking, communication systems and other details for special events
Develop policies and procedures and attend to other management responsibilities
Develop and implement business plans
Prepare budgets and monitor revenues and expenses
Negotiate with suppliers for the provision of materials and supplies
Answer written and oral inquiries
Professionalism in customer service
Resolve complaints and claims
Evaluate user feedback

Personal suitability