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Full Time
Permanent

front desk agent

Comfort Suites Kelowna
Posted 13 hours ago

NOC: 64314
Location: Medicine Hat, AB, T1B4E9
Salary: $19.25 hourly

Job Description

Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years

Tasks

Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service

Employment terms options

Evening

Employment terms options

Shift
Morning
Night
Day
Weekend
Overtime available
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week

Job Details

Work arrangement: Not specified
Work hours: 30 to 40 hours per week
Salary range: $19.25 hourly
Postal code: T1B4E9

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