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front desk agent

Humphry Inn & Suites logo
  • Full Time
  • Permanent

front desk agent

  • Humphry Inn & Suites
  • Posted 1 day ago
  • NOC: 64314
  • Location: Winnipeg, MB, R3C1A9
  • Salary: $16.00 hourly

Job Overview

  • Published On: Jul 16, 2026
  • Application Due: Aug 6, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 1

Company Overview

  • Employer: Humphry Inn & Suites
  • Location: Winnipeg, MB, CA

Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: Experience an asset

    • Work setting

  • Hotel, motel, resort

    • Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

    • Transportation/travel information

  • Public transportation is available

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

    • Personal suitability

  • Client focus
  • Excellent oral communication
  • Organized
  • Reliability
  • Team player

    • Employment terms options

  • Early morning
  • Evening
  • Shift
  • Morning
  • Night
  • On call

    • Employment terms options

  • Day
  • Weekend
  • Overtime required

    • Financial benefits

  • Bonus

    • Other benefits

  • Free parking available

Job Details

  • Work arrangement: Not specified
  • Work hours: 30 to 40 hours per week
  • Salary range: $16.00 hourly
  • Postal code: R3C1A9

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