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Full Time
Permanent

front desk hotel clerk

Skky Hotel
Posted 19 hours ago

NOC: 64314
Location: Whitehorse, YT, Y1A3E4
Salary: $20.33 to $23.91 hourly (to be negotiated)

Job Description

Education:
Expérience:

Education

Secondary (high) school graduation certificate

Work setting

Hotel, motel, resort

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

Computer and technology knowledge

Multi-line switchboard
Word processing software
Central reservation system (CRS)
Internet

Security and safety

Bondable

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure

Personal suitability

Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player

Employment terms options

Early morning
Evening
Shift
Morning
Night

Experience

Experience an asset

Employment terms options

Day
Weekend
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 to 40 hours per week

Job Details

Work arrangement: Not specified
Work hours: 35 to 40 hours per week
Salary range: $20.33 to $23.91 hourly (to be negotiated)
Postal code: Y1A3E4

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