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guest service agent

Point Pleasant Lodge logo
  • Part Time
  • Permanent

guest service agent

  • Point Pleasant Lodge
  • Posted 1 day ago
  • NOC: 64314
  • Location: Halifax, NS, B3H2W6
  • Salary: $16.75 hourly

Job Overview

  • Published On: May 31, 2026
  • Application Due: Jun 14, 2026
  • Job Type: Part Time
  • Work Term: Permanent
  • Language: english
  • Views: 1

Company Overview

  • Employer: Point Pleasant Lodge
  • Location: Halifax, NS, CA

Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 15 to 40 hours per week
  • Education:
  • Expérience:

    • Education

  • Secondary (high) school graduation certificate

    • Work setting

  • Hospitality industry
  • Urban area
  • Hotel, motel, resort

    • Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Computer and technology knowledge

  • Multi-line switchboard
  • Database software
  • Central reservation system (CRS)
  • Internet

    • Security and safety

  • Bondable
  • Criminal record check

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

    • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

    • Screening questions

  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?

    • Employment terms options

  • Early morning
  • Evening
  • Shift
  • Morning
  • Night

    • Experience

  • Will train

    • Employment terms options

  • Day
  • Weekend

Job Details

  • Work arrangement: Not specified
  • Work hours: 15 to 40 hours per week
  • Salary range: $16.75 hourly
  • Postal code: B3H2W6

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