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Part Time leading to Full Time
Permanent

Guest service agent

Best Western PLUS Cairn Croft Hotel
Posted 1 day ago

NOC: 64314
Location: Niagara Falls, ON, L2G1T6
Salary: $18.00 to $18.50 hourly (to be negotiated)

Job Description

Education:
Expérience:

Education

Secondary (high) school graduation certificate
or equivalent experience

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Perform light housekeeping and cleaning duties
Provide customer service

Computer and technology knowledge

Multi-line switchboard
Word processing software
Central reservation system (CRS)
Internet

Security and safety

Bondable

Transportation/travel information

Own transportation

Screening questions

Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

1 to less than 7 months

Employment terms options

Early morning
Evening
Morning
Night
Day
Weekend

Financial benefits

Commission
Group insurance benefits
Pension plan

Other benefits

Free parking available
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week

Job Details

Work arrangement: Not specified
Work hours: 30 to 40 hours per week
Salary range: $18.00 to $18.50 hourly (to be negotiated)
Postal code: L2G1T6

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