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guest services agent - hotel

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Park Place Lodge logo
  • Full Time
  • Seasonal

guest services agent - hotel

  • Park Place Lodge
  • Posted 15 hours ago
  • NOC: 64314
  • Location: Fernie, BC, V0B1M0
  • Salary: $22.00 hourly

Job Overview

  • Published On: Jun 7, 2026
  • Application Due: Jun 28, 2026
  • Job Type: Full Time
  • Work Term: Seasonal
  • Language: english
  • Views: 1

Company Overview

  • Employer: Park Place Lodge
  • Location: Fernie, BC, CA

Job Description

  • Education:
  • Expérience:

    • Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

    • Work setting

  • Hospitality industry
  • Staff accommodation available
  • Hotel, motel, resort

    • Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player

    • Screening questions

  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?

    • Experience

  • 7 months to less than 1 year

    • Employment terms options

  • Evening
  • Morning
  • Weekend

    • Financial benefits

  • Bonus

    • Other benefits

  • On-site housing options

    • Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Does not require Canadian work experience
  • Durée de l'emploi: Saisonnier
  • Langue de travail: Anglais
  • Heures de travail: 35 to 40 hours per week

Job Details

  • Work arrangement: Not specified
  • Work hours: 35 to 40 hours per week
  • Salary range: $22.00 hourly
  • Postal code: V0B1M0

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