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information technology (IT) support technician at Solnor Environnement inc. in Montréal-Nord, QC

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Solnor Environnement inc. logo
  • Full Time
  • Permanent

information technology (IT) support technician

  • Solnor Environnement inc.
  • Posted 1 day ago
  • NOC: 22221
  • Location: Montréal-Nord, QC, H1H3A2
  • Salary: $36.00 hourly

Job Overview

  • Published On: Oct 8, 2026
  • Application Due: Oct 29, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: bilingual
  • Views: 2

Company Overview

  • Employer: Solnor Environnement inc.
  • Location: Montréal-Nord, QC, CA

Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Bilingue
  • Heures de travail: 40 to 50 hours per week
  • Education:
  • Expérience:

    • Education

  • College/CEGEP
  • Computer programming, specific applications
  • Computer science
  • System, networking and LAN/WAN management/manager
  • or equivalent experience

    • Work setting

  • Private consulting company

    • Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

    • Supervision

  • 1 to 2 people

    • Certificates, licences, memberships, and courses 

  • CompTIA Security+ Certification
  • Information technology infrastructure library (ITIL) Certification
  • Microsoft Certified Solutions Associate (MCSA)
  • Network+ Certification

    • Computer and technology knowledge

  • Information Technology Infrastructure Library (ITIL)
  • MAC
  • Linux
  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Extranet
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • Enterprise Applications Integration (EAI)
  • File management software
  • Security software
  • Word processing software
  • Mail server software
  • Project management software
  • HTML editing software
  • Web service design
  • Database software
  • MS Office
  • MS Windows
  • SharePoint
  • TCP/IP
  • Wireless networks
  • WordPress
  • MS Outlook

    • Area of specialization

  • Technical support

    • Security and safety

  • Basic security clearance
  • Criminal record check

    • Transportation/travel information

  • Own vehicle
  • Valid driver's licence
  • Drive manual transmission vehicle

    • Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines
  • Handling heavy loads
  • Manual dexterity
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling

    • Own tools/equipment

  • Computer
  • Printer
  • Internet access
  • Cellular phone

    • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

    • Screening questions

  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Do you have the equipment you need to work from home (like internet and a workspace)?
  • Do you have the required certifications listed in the job posting?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

    • Employment terms options

  • Early morning

    • Other

  • Use of artificial intelligence

    • Employment terms options

  • Evening

    • Experience

  • 2 years to less than 3 years

    • Employment terms options

  • On call
  • Day
  • Overtime required

    • Workplace information

  • Hybrid

    • Financial benefits

  • Registered Retirement Savings Plan (RRSP)

    • Other benefits

  • Deferred Profit Sharing Plan (DPSP)

Job Details

  • Work arrangement: Not specified
  • Work hours: 40 to 50 hours per week
  • Salary range: $36.00 hourly
  • Postal code: H1H3A2

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