Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Tasks

Compile orders and instructions received from customers
Develop specific plans to prioritize
Organize tasks to accomplish the work
Plan and organize operational logistics of the organization
Track and complete work orders
Co-ordinate activities with other work units or departments
Perform routine clerical duties
Prepare and submit reports
Compile worksheets and specifications of orders
Provide customer service
Co-ordinate, assign and review work
Requisition or order materials, equipment and supplies
Communicate with ships, aircraft and other remote operations
Dispatch personnel according to schedules and work orders
Dispatch personnel as required by emergency situations
Follow-up on issues with work orders
Keep track of shipments
Knowledge of cross border dispatching regulations and practices
Knowledge of highway trucking and associated rules and regulations
Maintain vehicle operator work records
Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment