Open and distribute regular and electronic incoming mail and other material
Schedule and confirm appointments
Train staff in procedures and in use of current software
Complete insurance and other claim forms
Maintain filing system
Order supplies and maintain inventory
Determine and establish office procedures and routines
Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
Initiate and maintain confidential medical files and records
Perform data entry
Provide customer service
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Send invoices
Provide basic information to clients and the public
Participate in marketing plans and implementation
Obtain and process information required to provide customer service
Implement marketing activities
Greet people and direct them to contacts or service areas
Conduct surveys
Calculate billing charges
Book appointments
Arrange for billing for services
Prepare reports
Answer telephone and relay telephone calls and messages
Receive and issue payments
Help physical therapists
Coordinate patient care
Compile data to prepare documents
Computer and technology knowledge
MS Word
Electronic mail
MS Excel
MS Windows
MS Outlook
Information management system
Area of work experience
Charts, tables, graphs and diagrams
Correspondence
Financial statements
Invoices
Reports and records
Security and safety
Criminal record check
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Attention to detail
Large caseload
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Judgement
Organized
Reliability
Team player
Screening questions
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Employment terms options
Evening
Experience
1 year to less than 2 years
Employment terms options
Shift
Morning
Day
Health benefits
Dental plan
Health care plan
Paramedical services coverage
Vision care benefits
Support for youths
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
