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Full Time
Permanent

night clerk - hotel

Staywell Inn & Suites
Posted 23 hours ago

NOC: 64314
Location: London, ON, N6C2R6
Salary: $19.00 hourly

Job Description

Education:
Expérience:

Education

No degree, certificate or diploma

Work setting

Hospitality industry
Urban area
Hotel, motel, resort

Tasks

Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Work with minimal supervision

Computer and technology knowledge

Multi-line switchboard
Word processing software
Central reservation system (CRS)
Internet

Employment terms options

Night

Experience

Experience an asset
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week

Job Details

Work arrangement: Not specified
Work hours: 40 hours per week
Salary range: $19.00 hourly
Postal code: N6C2R6

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