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Full Time
Permanent

receptionist, hotel

Hotel Le Principal
Posted 6 days ago

NOC: 64314
Location: Granby, QC, J2G2Y4
Salary: $17.00 to $19.00 hourly (to be negotiated)

Job Description

Work Term: Permanent
Work Language: Bilingual
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 1 to less than 7 months
or equivalent experience

Work setting

Hotel, motel, resort

Tasks

Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service

Computer and technology knowledge

Word processing software
Central reservation system (CRS)
Internet

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure

Personal suitability

Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Quick learner

Screening questions

Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

Evening
Shift
Flexible hours
Morning
Weekend

Other benefits

Free parking available
On-site amenities

Job Details

Work arrangement: Not specified
Work hours: 30 to 40 hours per week
Salary range: $17.00 to $19.00 hourly (to be negotiated)
Postal code: J2G2Y4

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