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Full Time
Permanent

reservations clerk - hotel

Harrison Hot Springs Resort & Spa
Posted 5 days ago

NOC: 64314
Location: Harrison Hot Springs, BC, V0M1K0
Salary: $25.72 to $26.57 hourly (to be negotiated)

Job Description

Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: Experience an asset
or equivalent experience

Work setting

Hospitality industry
Staff accommodation available
Hotel, motel, resort

Tasks

Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Maintain accurate records
Study and determine selling features of products and services

Security and safety

Basic security clearance

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure

Personal suitability

Client focus
Efficient interpersonal skills
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Accurate

Employment terms options

Early morning
Evening
Morning

Employment terms options

Day
Weekend

Health benefits

Dental plan
Health care plan
Vision care benefits

Financial benefits

As per collective agreement
Group insurance benefits
Life insurance

Other benefits

Free parking available
On-site amenities
On-site housing options
Other benefits

Job Details

Work arrangement: Not specified
Work hours: 30 to 40 hours per week
Salary range: $25.72 to $26.57 hourly (to be negotiated)
Postal code: V0M1K0

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