College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Tasks
Evaluate daily operations
Monitor staff performance
Plan and organize daily operations
Recruit staff
Set staff work schedules
Train staff
Organize and maintain inventory
Ensure health and safety regulations are followed
Negotiate with clients for catering or use of facilities
Leading/instructing individuals
Address customers' complaints or concerns
Provide customer service
Resolve issues that may arise, including customer requests, complaints and supply shortages
Experience
3 years to less than 5 years
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Support for youths
Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Facilitates access to Elders who can offer support and guidance to Indigenous workers
