Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
or equivalent experience
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive payments
Computer and technology knowledge
Database software
Internet
MS Excel
MS Outlook
MS Windows
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Employment terms options
Day
Health benefits
Dental plan
Disability benefits
Health care plan
Financial benefits
Group insurance benefits
Life insurance
Pension plan
Other benefits
Parking available
Work Term: Permanent
Work Language: English
Hours: 40 hours per week
Job Details
Work arrangement: Not specified
Work hours: 40 hours per week
Salary range: $25.00 to $35.00 hourly (to be negotiated)