Education

Tasks

Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Implement price and credits policies
Locate, select and procure merchandise for resale
Develop and implement marketing strategies
Plan budgets and monitor revenues and expenses
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Provides awareness training to employees to create a welcoming work environment for youth

Provides awareness training to employees to create a welcoming work environment for Veterans

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Provides staff with awareness training to create a welcoming work environment for mature workers

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities