Education

Work setting

Confer with clients to identify requirements
Document technical requirements to ensure that products, processes and solutions meet business requirements
Prepare cost-benefit and return-on-investment analyses to support system implementation
Design, develop and implement information systems business solutions
Provide advice on information systems strategy, policy, management and service delivery
Assess physical and technical security risks to data, software and hardware
Develop policies, procedures and contingency plans to minimize the effects of security breaches
Develop and implement policies and procedures throughout the software development life cycle
Conduct reviews to assess quality assurance practices, software products and information systems
Resolve conflict situations
Usability testing
Operate automatic or other testing equipment to ensure product quality
Consult with clients after sale to provide ongoing support
Execute and document results of software application tests and information and telecommunication systems tests