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technical support specialist – information technology (IT) at Forvan Technology Services in Woodstock, ON

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Forvan Technology Services logo
  • Full Time
  • Permanent

technical support specialist – information technology (IT)

  • Forvan Technology Services
  • Posted 21 hours ago
  • NOC: 22221
  • Location: Woodstock, ON, N4S1T1
  • Salary: $33.00 hourly

Job Overview

  • Published On: Sep 18, 2026
  • Application Due: Oct 9, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 2

Company Overview

  • Employer: Forvan Technology Services
  • Location: Woodstock, ON, CA

Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:

    • Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

    • Work setting

  • Private company, corporation or industry

    • Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

    • Supervision

  • No supervision responsibility

    • Security and safety

  • Criminal record check

    • Transportation/travel information

  • Own transportation
  • Own vehicle
  • Willing to travel
  • Willing to travel overnight
  • Valid driver's licence
  • Public transportation is available

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling

    • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

    • Employment terms options

  • Evening

    • Experience

  • 2 years to less than 3 years

    • Employment terms options

  • Morning
  • On call
  • Day
  • Overtime available

    • Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

    • Financial benefits

  • Bonus
  • Gasoline paid
  • Mileage paid
  • Registered Retirement Savings Plan (RRSP)

    • Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Parking available

    • Support for persons with disabilities

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

    • Support for newcomers and refugees

  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

    • Support for youths

  • Provides awareness training to employees to create a welcoming work environment for youth

    • Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans

    • Support for Indigenous people

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

    • Support for mature workers

  • Provides staff with awareness training to create a welcoming work environment for mature workers

    • Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Job Details

  • Work arrangement: Not specified
  • Work hours: 40 hours per week
  • Salary range: $33.00 hourly
  • Postal code: N4S1T1

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