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Full Time
Permanent

user support technician

Wikads Inc.
Posted 22 hours ago

NOC: 22221
Location: Kamloops, BC, V2C1Y9
Salary: $36.80 to $40.00 hourly (to be negotiated)

Job Description

Education:
Expérience:

Education

College/CEGEP
or equivalent experience

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service

Supervision

No supervision responsibility

Work conditions and physical capabilities

Work under pressure
Attention to detail

Own tools/equipment

Computer
Printer
Internet access

Personal suitability

Accurate
Team player
Time management

Experience

3 years to less than 5 years

Employment terms options

To be determined
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week

Job Details

Work arrangement: Not specified
Work hours: 30 to 40 hours per week
Salary range: $36.80 to $40.00 hourly (to be negotiated)
Postal code: V2C1Y9

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