user support technician

Wikads Inc. logo
  • Full Time
  • Permanent

user support technician

  • Wikads Inc.
  • Posted 22 hours ago
  • NOC: 22221
  • Location: Kamloops, BC, V2C1Y9
  • Salary: $36.80 to $40.00 hourly (to be negotiated)

Job Overview

  • Published On: Jun 24, 2026
  • Application Due: Jul 15, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 1

Company Overview

  • Employer: Wikads Inc.
  • Location: Kamloops, BC, CA

Job Description

  • Education:
  • Expérience:
  • Education

  • College/CEGEP
  • or equivalent experience
  • Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Supervision

  • No supervision responsibility
  • Work conditions and physical capabilities

  • Work under pressure
  • Attention to detail
  • Own tools/equipment

  • Computer
  • Printer
  • Internet access
  • Personal suitability

  • Accurate
  • Team player
  • Time management
  • Experience

  • 3 years to less than 5 years
  • Employment terms options

  • To be determined
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week

Job Details

  • Work arrangement: Not specified
  • Work hours: 30 to 40 hours per week
  • Salary range: $36.80 to $40.00 hourly (to be negotiated)
  • Postal code: V2C1Y9

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