Clinical Operations Coordinator - LPN or RN in WA

Clinical Operations Coordinator – LPN or RN Full-Time, Salaried | Concierge Nurse Services About Concierge Nurse Services Concierge Nurse Services is a growing private-pay healthcare company providing mobile nursing, post-operative care, IV therapy, wellness services, and personalized healthcare throughout the Greater Seattle area. In addition to our established Washington operations, Concierge Nurse Services also operates in Utah, with continued growth and expansion planned. We are looking for a full-time Clinical Operations Coordinator to become an integral part of our day-to-day operations and long-term growth. This is not a traditional desk job, and it is not a traditional nursing position. We are a small, growing company, which means everyone on our leadership and administrative team is willing to jump in wherever needed. The person who thrives in this role will be flexible, resourceful, highly organized, clinically knowledgeable, business-minded, and genuinely comfortable wearing many hats. One hour you may be reviewing a patient care plan, the next helping coordinate a nurse assignment, answering a client call, preparing supply kits, meeting with a potential referral partner, auditing charts, helping with an event, or working directly with our Executive Director on whatever needs to get accomplished that day. If you enjoy variety, autonomy, problem-solving, relationship building, and being part of growing a healthcare company, this could be an excellent fit. What You'll Do Responsibilities will vary depending on the needs of the company and may include: Assist with daily clinical and operational coordination Answer phones and communicate professionally with clients, nurses, providers, surgical offices, and community partners Help coordinate and dispatch nurses and caregivers to client appointments Review patient information and assist with developing preliminary care plans Perform chart audits and help maintain clinical documentation standards Prepare nursing supply kits and maintain clinical inventory Help manage office supplies, equipment, snacks, and general office organization Assist with scheduling and resolve last-minute staffing or operational issues Communicate with clients before and after procedures or appointments Support new employee onboarding and clinical orientation Assist with company events, partnerships, community outreach, and business development Develop and maintain relationships with physicians, surgical practices, concierge providers, hotels, wellness businesses, and other potential referral partners Identify opportunities for company growth and help turn new ideas or partnerships into actionable next steps Represent Concierge Nurse Services professionally at meetings, events, and community networking opportunities Help create and improve internal systems and processes as the company grows Assist the Executive Director and Operations Manager with projects and day-to-day priorities Occasionally provide hands-on clinical support when appropriate and within scope Assist with operational needs related to our Utah location as needed Be willing to jump in and help with tasks that may fall outside a traditional job description Who We're Looking For Required: Current Washington State LPN or RN license in good standing Previous clinical healthcare experience Excellent communication and interpersonal skills Strong organizational skills and attention to detail Comfortable using technology and learning new systems Ability to work independently and make good judgment calls Professional, polished, and comfortable communicating with a high-touch private-pay clientele Reliable and able to adapt quickly when priorities change Comfortable working in a small business environment where roles frequently overlap Willingness to occasionally work outside of traditional business hours when company needs require it Ability and willingness to travel occasionally Our ideal candidate is someone who: Doesn't need to be told every small thing that needs to be done Notices a problem and takes initiative to solve it Enjoys creating organization out of moving pieces Can switch easily between clinical, administrative, operational, customer-service, and business-development responsibilities Is comfortable building professional relationships and representing the company in the community Can recognize a potential business opportunity and help move it forward Is comfortable saying, "I've got it," and following something through to completion Understands that growing companies occasionally require flexibility beyond a traditional Monday-Friday schedule Enjoys being part of a growing company rather than working within a large corporate healthcare system Wants a position they can grow into over time Schedule & Availability This is a full-time salaried position. While the majority of work will occur during normal weekday business hours, this is not intended to be a rigid Monday-Friday, 8-to-4 position. Healthcare and small-business operations do not always happen on a predictable schedule. We are looking for someone who has flexibility and is willing to step in when an occasional evening, early morning, weekend, event, staffing issue, or unexpected operational need requires additional support. At the same time, we value flexibility and balance and do not expect irregular hours to be the norm. Travel Concierge Nurse Services also operates in Utah, and occasional travel may be requested to support training, team development, operational needs, or company growth. Travel is expected to be minimal overall and would be planned in advance whenever possible. Compensation Starting at $83,200.00, depending on experience and qualifications. A Note About This Role We want applicants to understand what makes this position different. Concierge Nurse Services is a growing small business. We do not have separate departments for every function, and we are looking for someone who enjoys being part of the bigger picture. Some days will be highly clinical. Some will be heavily operational. Some may involve answering phones, organizing supplies, solving a scheduling problem, meeting with a potential referral partner, preparing for an event, helping our Utah team, or tackling a project that wasn't on the calendar that morning. For the right person, that variety is one of the best parts of the job. If you're looking for a narrowly defined nursing position where every day looks the same and responsibilities end strictly at a set time, this likely won't be the right fit. If you're looking for a position where you can use your clinical background, organizational skills, personality, business instincts, and initiative to have a meaningful impact on a growing healthcare company, we'd love to hear from you. Pay: From $83,200.00 per year Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Work Location: Hybrid remote in Redmond, WA 98052