Job Description
Clinical Care Coordinator
Full-Time, M–F • On-Site • Puyallup, WA
ABOUT UNITED WOUND HEALING
Our mission to change skin and wound care while improving the lives of others isn’t easy, but it’s worth it. One in ten residents in a skilled nursing facility will develop a skin condition requiring expert medical care. We believe that every person deserves the very best skin and wound care. Care Coordinators are a key part of our care team, ensuring every patient has the best opportunity to heal. If you enjoy being part of a fast-paced team alongside our Skin and Wound Specialists, you will find this to be a great career.
COMPENSATION & BENEFITS
Salary: $24.00 - $27.00 hourly (DOE) | Hourly, Non-Exempt | Full-Time | Location: Puyallup, WA
Health & Wellness
Medical, Dental, Orthodontic, Vision, and Rx — minimum 80% of employee monthly premiums covered; HSA; dependent coverage available at employee’s expense
Employer-sponsored Life, AD&D, and Disability Insurance
Voluntary supplemental plans: Accident, Cancer, Critical Illness, STD, Identity Protection, and more
Time Off
Accrue up to 132 hours (16.5 days) of PTO in your first year, based on FTE status
8 paid holidays for full-time employees
Financial & Career Growth
401(k) with employer match on first 4%
Work-Life Quality
Monday–Friday | Typical hours 8:00 AM – 4:30 PM; no nights or weekends
Core Values that promote work-life harmony
A collaborative, team-driven culture that promotes recognition and celebrates everyday wins
WHAT YOU BRING
Credentials: Active CNA or MA Certification/License in Washington State
Technical: Computer savvy; intermediate proficiency in MS Suite — Word, Teams, Outlook, and Excel
Communication: Strong verbal and written communication skills; professional phone etiquette and excellent customer service
Organization: Excellent attention to detail, strong time management, and ability to prioritize time-sensitive situations with urgency
Interpersonal: Strong interpersonal skills with the ability to communicate effectively across a variety of people and settings
Adaptability: Ability to multitask while providing compassionate patient care in a fast-paced environment
Leadership: Leadership qualities with the ability to work well within a team of healthcare professionals
Character: Self-motivated, punctual, dependable, trustworthy, honest, and professional with a positive attitude
WHAT YOU’LL DO
Maintain care coordination dashboards, patient lists, and tracking for CCM/PCM programs
Track referrals, authorizations, and follow-up appointments across specialty and post-acute services
Conduct non-clinical patient and family outreach, including welcome calls and appointment reminders
Coordinate communication between patients, facilities, Care Managers, and providers
Gather, upload, and organize medical records, wound photos, labs, and imaging reports
Support scheduling for follow-up visits, interdisciplinary rounds, and provider appointments
Complete clerical tasks related to Care Management, including outreach, scheduling, and documentation
Monitor admissions, discharges, and census changes from skilled nursing and post-acute facilities
Prepare patient summaries, reports, and materials for care team meetings
Escalate clinical concerns promptly to a Care Manager or provider
Participate in required training, meetings, and compliance activities
READY TO MAKE AN IMPACT?
If you’re a detail-oriented care professional who wants to do meaningful work and grow with a purpose-driven team, we’d love to hear from you.
Apply at: www.unitedwoundhealing.com
United Wound Healing is a drug-free workplace. All offers are contingent upon successful drug screening and criminal background check. Equal Opportunity Employer.
Work Location: In person
