Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years
Work setting
On-site customer service
Repair
Willing to relocate
Tasks
Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
Repair or replace defective telephone equipment
Analyze test results and adjust, change or repair switching system, network, associated equipment and software
Complete and maintain test and service reports
Determine nature, cause and location of trouble
Operate computerized testing systems to conduct service tests on customer lines and equipment
Computer and technology knowledge
Telephone system
Security and safety
Basic security clearance
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Fast-paced environment
Attention to detail
Personal suitability
Client focus
Excellent oral communication
Judgement
Organized
Reliability
Team player
Accurate
Dependability
Screening questions
Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
Are you willing to relocate for this position?
Do you have experience working in this field?
Employment terms options
Early morning
Evening
Employment terms options
Morning
Day
Weekend
Other benefits
Free parking available
Parking available
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
