Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
Work setting
Associations and non profit organizations
Social service or charity agency
Tasks
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Computer and technology knowledge
Salesforce
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Bending, crouching, kneeling
Handling heavy loads
Repetitive tasks
Walking
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Ability to multitask
Honesty
Quick learner
Screening questions
Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
