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contact centre agent - customer service at The Edge Benefits Inc. in Newmarket, ON

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The Edge Benefits Inc. logo
  • Full Time
  • Permanent

contact centre agent - customer service

  • The Edge Benefits Inc.
  • Posted 4 days ago
  • NOC: 64409
  • Location: Newmarket, ON, L3Y7B8
  • Salary: $47,000.00 to $52,000.00 annually (to be negotiated)

Job Overview

  • Published On: Nov 3, 2026
  • Application Due: Nov 17, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: bilingual
  • Views: 0

Company Overview

  • Employer: The Edge Benefits Inc.
  • Location: Newmarket, ON, CA

Job Description

  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 years

    • Work setting

  • Insurance company
  • Private sector

    • Tasks

  • Answer written and oral inquiries
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Issue receipts and other forms

    • Computer and technology knowledge

  • Internet
  • MS Outlook
  • MS Word
  • MS Office

    • Type of experience

  • Call centre

    • Security and safety

  • Criminal record check
  • Reference required

    • Work conditions and physical capabilities

  • Fast-paced environment

    • Own tools/equipment

  • Internet access

    • Personal suitability

  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability

    • Screening questions

  • Do you have experience working in this field?
  • Do you have the equipment you need to work from home (like internet and a workspace)?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?

    • Employment terms options

  • Day

    • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage

    • Financial benefits

  • Life insurance

    • Other benefits

  • Deferred Profit Sharing Plan (DPSP)
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 35 to 37.5 hours per week

Job Details

  • Work arrangement: Not specified
  • Work hours: 35 to 37.5 hours per week
  • Salary range: $47,000.00 to $52,000.00 annually (to be negotiated)
  • Postal code: L3Y7B8

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