Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years
or equivalent experience
Tasks
Answer written and oral inquiries
Prepare and/or deliver educational, publicity and information programs, materials and sessions
Answer inquiries and provide information to customers
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive payments
Answer clients' inquiries and provide information
Computer and technology knowledge
Enterprise resource planning (ERP) software
MS Outlook
MS Word
MS PowerPoint
MS Office
Area of specialization
Communications
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Personal suitability
Punctuality
Client focus
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player
Ability to multitask
Quick learner
Screening questions
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?
