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customer service agent

MNSi- Managed Network Systems Inc. logo
  • Full Time
  • Permanent

customer service agent

  • MNSi- Managed Network Systems Inc.
  • Posted 1 week ago
  • NOC: 64409
  • Location: Windsor, ON, N8W1H4
  • Salary: $20.00 to $22.00 hourly (to be negotiated)

Job Overview

  • Published On: May 22, 2026
  • Application Due: Jun 11, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 1

Company Overview

  • Employer: MNSi- Managed Network Systems Inc.
  • Location: Windsor, ON, CA

Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 80 hours bi-weekly
  • Education:
  • Expérience:

    • Education

  • College/CEGEP

    • Work setting

  • Private sector
  • Telecommunications company

    • Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Answer clients' inquiries and provide information

    • Computer and technology knowledge

  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS Office
  • Electronic mail

    • Type of experience

  • Call centre

    • Area of work experience

  • Community service organization

    • Area of specialization

  • Communications

    • Security and safety

  • Basic security clearance
  • Criminal record check

    • Transportation/travel information

  • Own transportation

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Bending, crouching, kneeling
  • Hand-eye co-ordination
  • Handling heavy loads
  • Repetitive tasks

    • Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

    • Screening questions

  • Are you available for shift or on-call work?
  • Do you have experience working in this field?
  • Do you live near the job location?
  • Do you meet the language requirements listed in the job posting?

    • Experience

  • 3 years to less than 5 years

    • Employment terms options

  • Day
  • Weekend

    • Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

    • Financial benefits

  • Pension plan

    • Other benefits

  • Free parking available

Job Details

  • Work arrangement: Not specified
  • Work hours: 80 hours bi-weekly
  • Salary range: $20.00 to $22.00 hourly (to be negotiated)
  • Postal code: N8W1H4

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