Salary: $16.00 to $18.00 hourly (to be negotiated)
Job Overview
Published On: Oct 27, 2026
Application Due: Nov 10, 2026
Job Type: Full Time
Work Term: Permanent
Language: bilingual
Views: 0
Company Overview
Employer: E.T. Mechanical Ltd.
Location: Fredericton, NB, CA
Job Description
Work Term: Permanent
Work Language: Bilingual
Hours: 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
or equivalent experience
Tasks
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Computer and technology knowledge
MS Excel
MS Word
Type of experience
Call centre
Security and safety
Basic security clearance
Driver's validity licence check
Transportation/travel information
Valid driver's licence
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure
Repetitive tasks
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Team player
Initiative
Judgement
Ability to multitask
Quick learner
Screening questions
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?
Financial benefits
Bonus
Job Details
Work arrangement: Not specified
Work hours: 40 hours per week
Salary range: $16.00 to $18.00 hourly (to be negotiated)
