front desk agent at Best Western Cold Lake Inn in Cold Lake, AB

Best Western Cold Lake Inn logo
  • Full Time
  • Permanent

front desk agent

  • Best Western Cold Lake Inn
  • Posted 1 week ago
  • NOC: 64314
  • Location: Cold Lake, AB, T9M1P1
  • Salary: $17.00 hourly

Job Overview

  • Published On: Oct 26, 2026
  • Application Due: Nov 9, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 0

Company Overview

  • Employer: Best Western Cold Lake Inn
  • Location: Cold Lake, AB, CA

Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • Tasks

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Other benefits

  • Free parking available
  • On-site amenities
  • Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
  • Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Support for Indigenous people

  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Support for mature workers

  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
  • Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Job Details

  • Work arrangement: Not specified
  • Work hours: 30 hours per week
  • Salary range: $17.00 hourly
  • Postal code: T9M1P1

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