front desk agent at PHI Hotel Group in Kamloops, BC

PHI Hotel Group logo
  • Full Time
  • Permanent

front desk agent

  • PHI Hotel Group
  • Posted 1 week ago
  • NOC: 64314
  • Location: Kamloops, BC, V1S1J3
  • Salary: $19.25 hourly

Job Overview

  • Published On: Oct 26, 2026
  • Application Due: Nov 16, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 0

Company Overview

  • Employer: PHI Hotel Group
  • Location: Kamloops, BC, CA

Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Personal suitability

  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Government programs

  • Recognized employer
  • Employment terms options

  • Evening
  • Morning
  • Employment terms options

  • Day
  • Weekend
  • Support for persons with disabilities

  • Participates in a government or community program or initiative that supports persons with disabilities
  • Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Support for Veterans

  • Participates in a government or community program or initiative that supports Veterans
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
  • Support for Indigenous people

  • Participates in a government or community program or initiative that supports Indigenous people
  • Support for mature workers

  • Participates in a government or community program or initiative that supports mature workers
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
  • Supports for visible minorities

  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

Job Details

  • Work arrangement: Not specified
  • Work hours: 35 to 40 hours per week
  • Salary range: $19.25 hourly
  • Postal code: V1S1J3

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