front desk agent at Crest Hotel - Prince Rupert, BC | Jobrify

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Full Time
Permanent

front desk agent

Crest Hotel
Posted 1 week ago

NOC: 64314
Location: Prince Rupert, BC, V8J1A8
Salary: $22.17 hourly

Job Description

Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
or equivalent experience

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

Financial benefits

As per collective agreement

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognition

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth
Work Term: Permanent
Work Language: English
Hours: 35 hours per week

Job Details

Work arrangement: Not specified
Work hours: 35 hours per week
Salary range: $22.17 hourly
Postal code: V8J1A8

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