Job Description

Work Term: Permanent
Work Language: English
Hours: 80 to 88 hours bi-weekly
Education: Other trades certificate or diploma
Experience: 1 year to less than 2 years
Accounting and business/management
Small business administration/management
Tourism and travel services management
or equivalent experience

Tasks

Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service

Computer and technology knowledge

Multi-line switchboard
Word processing software
Central reservation system (CRS)
Spreadsheet
Internet

Security and safety

Bondable

Transportation/travel information

Own transportation
Valid driver's licence

Work conditions and physical capabilities

Attention to detail
Standing for extended periods
Work under pressure

Personal suitability

Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness

Screening questions

Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

Evening

Employment terms options

Shift
Flexible hours
Morning
Night
On call
Day
Weekend
Overtime available

Health benefits

Dental plan
Health care plan

Financial benefits

Group insurance benefits

Other benefits

Free parking available
Variable or compressed work week

front desk hotel clerk at Travelodge North Battleford in North Battleford, SK

front desk hotel clerk

Job Overview

Company Overview

Job Description

Tasks

Computer and technology knowledge

Security and safety

Transportation/travel information

Work conditions and physical capabilities

Personal suitability

Screening questions

Employment terms options

Employment terms options

Health benefits

Financial benefits

Other benefits

Job Details

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