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guest service agent at The Prince George Hotel in Halifax, NS

The Prince George Hotel logo
  • Full Time
  • Permanent

guest service agent

  • The Prince George Hotel
  • Posted 23 hours ago
  • NOC: 64314
  • Location: Halifax, NS, B3J3N9
  • Salary: $19.69 hourly

Job Overview

  • Published On: Sep 6, 2026
  • Application Due: Sep 20, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 2

Company Overview

  • Employer: The Prince George Hotel
  • Location: Halifax, NS, CA

Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 40 hours per week
  • Education:
  • Expérience:

    • Education

  • No degree, certificate or diploma

    • Work setting

  • Hotel, motel, resort

    • Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Computer and technology knowledge

  • Word processing software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

    • Security and safety

  • Criminal record check

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

    • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

    • Screening questions

  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?

    • Employment terms options

  • Evening

    • Experience

  • 1 year to less than 2 years

    • Employment terms options

  • Morning
  • Day
  • Weekend

    • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

    • Financial benefits

  • Group insurance benefits
  • Registered Retirement Savings Plan (RRSP)

    • Long term benefits

  • Long-term care insurance

    • Other benefits

  • Other benefits
  • Team building opportunities
  • Parking available

    • Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Does not require Canadian work experience

Job Details

  • Work arrangement: Not specified
  • Work hours: 32 to 40 hours per week
  • Salary range: $19.69 hourly
  • Postal code: B3J3N9

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