guest service representative

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Grail Springs Wellness Retreat logo
  • Part Time
  • Casual

guest service representative

  • Grail Springs Wellness Retreat
  • Posted 2 weeks ago
  • NOC: 64314
  • Location: Bancroft, ON, K0L1C0
  • Salary: $19.15 to $21.10 hourly (to be negotiated)

Job Overview

  • Published On: May 13, 2026
  • Application Due: Jun 3, 2026
  • Job Type: Part Time
  • Work Term: Casual
  • Language: english
  • Views: 1

Company Overview

  • Employer: Grail Springs Wellness Retreat
  • Location: Bancroft, ON, CA

Job Description

  • Education: No degree, certificate or diploma
  • Experience: Will train
  • Work setting

  • Hotel, motel, resort
  • Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
  • Make and confirm reservations
  • Answer inquiries and provide information to customers
  • Greet customers
  • Computer and technology knowledge

  • Word processing software
  • Internet
  • Transportation/travel information

  • Own transportation
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Screening questions

  • Are you authorized to work in Canada?
  • Do you live near the job location?
  • Employment terms options

  • Flexible hours
  • Financial benefits

  • As per collective agreement
  • Gratuities
  • Work Term: Casual
  • Work Language: English
  • Hours: 6 to 20 hours per week

Job Details

  • Work arrangement: Not specified
  • Work hours: 6 to 20 hours per week
  • Salary range: $19.15 to $21.10 hourly (to be negotiated)
  • Postal code: K0L1C0

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