Tasks

Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Perform same duties as workers supervised
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Assist clients/guests with special needs
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requisition materials and supplies
Supervise support staff
Schedule and confirm appointments
Respond to complaints of guests
Register arriving guests and assign rooms
Provide job training and support
Process guests' departures, calculate charges and receive payments
Prepare monthly statements
Perform basic bookkeeping tasks
Enforce policies and procedures
Co-ordinate recreation activities
Carry out administrative and clerical activities (record keeping, scheduling etc.)
Book appointments
Attend to guests' requests for extra supplies or other items
Answer electronic enquiries
Calculate daily/shift payments received and reconcile with total sales
Complete onboard and other logs
Schedule activities
Explain procedures
Assist with record management

Supervision

Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?