Work Term: Temporary
Work Language: English
Hours: 40 hours per week
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 2 years to less than 3 years
Communication, general
Business administration and management, general
Project management

Tasks

Act as spokesperson for an organization
Address customers' complaints or concerns
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Set up cost monitoring and reporting systems
Maintain and manage digital database
Answer clients' inquiries and provide information
Answer inquiries and provide information to customers
Answer written and oral inquiries
Receive and log complaints
Document work completed
Prepare and/or deliver educational, publicity and information programs, materials and sessions
Gather, research and prepare communications material
Co-ordinate workshops
Liaise, consult and communicate with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates
Explain procedures, risks and benefits to clients
Assist in the preparation of brochures, reports, newsletters and other material
Produce informational materials to increase awareness of services available

Computer and technology knowledge

Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?