Tasks

Supervise staff (apprentices, stages hands, design team, etc.)
Assign sales workers to duties
Hire and train or arrange for training of staff
Teach interest or professional development courses
Order merchandise
Authorize return of merchandise
Establish work schedules
Sell merchandise
Prepare reports on sales volumes, merchandising and personnel matters
Resolve issues that may arise, including customer requests, complaints and supply shortages
Organize and maintain inventory
Supervise and co-ordinate activities of workers
Manage cash
Conduct performance reviews
Supervise office and volunteer staff

Work conditions and physical capabilities

Participates in a government or community program or initiative that supports newcomers and/or refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Participates in a government or community program or initiative that supports youth employment
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth

Participates in a government or community program or initiative that supports Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers

Offers mentorship programs that pair members of visible minorities with experienced employees