Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Tasks
Assign sales workers to duties
Order merchandise
Sell merchandise
Resolve issues that may arise, including customer requests, complaints and supply shortages
Organize and maintain inventory
Supervise and co-ordinate activities of workers
Work conditions and physical capabilities
Fast-paced environment
Tight deadlines
Handling heavy loads
Attention to detail
Combination of sitting, standing, walking
Walking
Standing for extended periods
Personal suitability
Accurate
Client focus
Excellent oral communication
Organized
Reliability
Dependability
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
