Work setting

Tasks

Must be of legal age to mix and serve alcoholic beverages
Address customers' complaints or concerns
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Enforce provincial/territorial liquor legislation and regulations
Advise on menu selections
Clear and clean tables, trays and chairs
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Serve food and beverages
Take orders and relay to kitchen and bar staff
Assist clients/guests with special needs
Provide customer service

Participates in a government or community program or initiative that supports newcomers and/or refugees
Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Participates in a government or community program or initiative that supports Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers