user support technician at OMIKAN TECHNOLOGIES INC. - Delta, BC | Jobrify

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Full Time
Permanent

user support technician

OMIKAN TECHNOLOGIES INC.
Posted 3 days ago

NOC: 22221
Location: Delta, BC, V4C4X5
Salary: $36.80 hourly

Job Description

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service

Workplace information

Hybrid
Work Term: Permanent
Work Language: English
Hours: 35 hours per week

Job Details

Work arrangement: Not specified
Work hours: 35 hours per week
Salary range: $36.80 hourly
Postal code: V4C4X5

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