user support technician at JCP INFOTECH INC. - Edmonton, AB | Jobrify

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Full Time
Permanent

user support technician

JCP INFOTECH INC.
Posted 3 days ago

NOC: 22221
Location: Edmonton, AB, T5S1V4
Salary: $33.50 hourly

Job Description

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years
or equivalent experience

Work setting

Willing to relocate
Consulting firm

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations

Employment terms options

Flexible hours
Day
Work Term: Permanent
Work Language: English
Hours: 35 hours per week

Job Details

Work arrangement: Not specified
Work hours: 35 hours per week
Salary range: $33.50 hourly
Postal code: T5S1V4

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