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user support technician

Paul Gupta & Associates logo
  • Full Time
  • Permanent

user support technician

  • Paul Gupta & Associates
  • Posted 1 week ago
  • NOC: 22221
  • Location: Oakville, ON, L6L5T7
  • Salary: $36.00 hourly

Job Overview

  • Published On: May 21, 2026
  • Application Due: Jun 11, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 1

Company Overview

  • Employer: Paul Gupta & Associates
  • Location: Oakville, ON, CA

Job Description

  • Education:
  • Expérience:

    • Education

  • College/CEGEP

    • Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

    • Supervision

  • 3-4 people

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sound discrimination
  • Sitting
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling

    • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

    • Experience

  • 1 year to less than 2 years

    • Employment terms options

  • Morning
  • Day
  • Overtime available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week

Job Details

  • Work arrangement: Not specified
  • Work hours: 30 to 40 hours per week
  • Salary range: $36.00 hourly
  • Postal code: L6L5T7

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