visitor information counsellor at Tourism Fernie in Fernie, BC

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Tourism Fernie logo
  • Full Time
  • Permanent

visitor information counsellor

  • Tourism Fernie
  • Posted 1 week ago
  • NOC: 64310
  • Location: Fernie, BC, V0B1M5
  • Salary: $26.00 to $29.00 hourly (to be negotiated)

Job Overview

  • Published On: Oct 30, 2026
  • Application Due: Nov 13, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 0

Company Overview

  • Employer: Tourism Fernie
  • Location: Fernie, BC, CA

Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Other trades certificate or diploma
  • Experience: 1 year to less than 2 years
  • or equivalent experience
  • Work setting

  • Information centre
  • Tasks

  • Manage difficult situations with customers
  • Perform general office duties
  • Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
  • Prepare and submit reports
  • Establish work schedules and procedures
  • Co-ordinate activities with other work units or departments
  • Co-ordinate, assign and review work
  • Assist clients/guests with special needs
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Perform same duties as workers supervised
  • Supervision

  • 3-4 people
  • Computer and technology knowledge

  • MS Office
  • Database software
  • MS Outlook
  • Travel bookings

  • Leisure travel
  • Domestic travel
  • Geographical areas of specialization

  • Canada
  • Area of specialization

  • Sales
  • Economic specialization

  • Retail business
  • Work conditions and physical capabilities

  • Attention to detail
  • Combination of sitting, standing, walking
  • Fast-paced environment
  • Standing for extended periods
  • Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Dedication
  • Accurate
  • Interpersonal awareness
  • Dependability
  • Screening questions

  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?
  • Employment terms options

  • To be determined
  • Day
  • Weekend
  • Health benefits

  • Health care plan
  • Financial benefits

  • Bonus
  • Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Other benefits
  • Variable or compressed work week

Job Details

  • Work arrangement: Not specified
  • Work hours: 40 hours per week
  • Salary range: $26.00 to $29.00 hourly (to be negotiated)
  • Postal code: V0B1M5

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