technical support representative at Brainfy AI Inc. - | Jobrify

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Full Time
Permanent

technical support representative

Brainfy AI Inc.
Posted 5 days ago

NOC: 22221
Location:
Salary: $5,000.00 to $8,000.00 monthly (to be negotiated)

Job Description

Education: College/CEGEP
Experience: 1 year to less than 2 years
or equivalent experience

Work setting

Startup company

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide customer service
Manage incidents

Computer and technology knowledge

Internet
Communication software
Database software
Spreadsheet

Personal suitability

Client focus
Excellent oral communication
Excellent written communication
Organized
Team player
Time management

Screening questions

Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?

Other

Use of artificial intelligence

Employment terms options

Morning

Workplace information

Remote
Work Term: Permanent
Work Language: English
Hours: 120 to 160 hours per month

Job Details

Work arrangement: Not specified
Work hours: 120 to 160 hours per month
Salary range: $5,000.00 to $8,000.00 monthly (to be negotiated)
Postal code: Not specified

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